I've been in the call center industry for 5 years and my job was a customer representative for United Health Group, technical support representative supporting three (3) channels voice, chat and
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.