FRANZ

Quality Control Analyst/ General Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $6.82/hour ($600.16/month)

Bachelor of Secondary Education major in Social Studies

Last Active

April 28th, 2024 (13 days ago)

Member Since

April 1st, 2022

Profile Description

I am currently working as a BPO customer service associate for more than 2 years now for healthcare and retail accounts. I can say that I am a people person and I always make sure that the service I provided was of good quality. I've handled both member and provider services in a healthcare account, where I know I am efficient in email, inbound or outbound work.  
Aside from being a customer service associate I spent my leisure time learning how to handle emails, calendar and travel management as well as Social Media Management.
 I've take courses that could help me with Virtual Executive Assistant or General Virtual Assistant work. I also know how to use Canva, and has basic knowledge with Project Management Tools such as Asana, Slack, Trello, ClickUp and Upgrade to see actual info. I am also efficient and detailed on taking minutes of the meeting, familiar with copywriting, Google Workspace, Text Editing and transcription but not totally expert as I am still polishing these skills.
I have spent my time learning different skills as I know it would surely help me in the future and would totally want to experience part-time work to further enhance my skills. 

Top Skills

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Experience: 6 months - 1 year

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support

Customer Support » Email Support

Office and Administration » Translation

Office and Administration » Email Management

Marketing » Content Creation » Blogging

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Ghost Writing

Real Estate » Appointment Setting

Customer Support » Technical Support

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
24
Gender
Female
Website
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Address
LAPU-LAPU CITY, CEBU
Tests Taken
IQ
Score:  116
DISC
Dominance: 18%
Influence: 9%
Steadiness: 38%
Compliance: 35%
English
C2(Advanced/Mastery)
Uploaded ID
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