I have been working with companies related to customer service since I graduated from college.
I was a front desk clerk at a Korean hotel where I welcome guests as soon as they enter the premise, process check in/out of guests in the system and act as the cashier, telephone operator, reservationist and night auditor.
I've been a technical support representative as well, where I help clients in setting up or troubleshoot their routers and phones.
I also worked as Customer Service Representative where I help clients with their billing concerns and repair appointments through chat.
I was hired by a local cellphone company where I was assigned as a Team Leader of the accounting department and a Branch Supervisor of a service center.
My experience has taught me the importance of good customer service satisfaction for a company to grow and stay in business. You will find my inspiration to excel makes me an excellent choice for the job.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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