Aimee
Admin Assistant | Loan Processor | Customer Service
Overview
Looking for full-time work (8 hours/day)
at $9.00/hour ($1,584.00/month)
Bachelors degree
Last Active
May 2nd, 2024 (4 days ago)
Member Since
March 30th, 2022
Profile Description
Proven track record of quality scores and customer satisfaction
Evaluate and analyze the issues faced by end-users and provide appropriate troubleshooting and resolution steps.
Data Entry for new clients and updating existing client
Request pricing discounts from lenders and order valuations, organize property reports.
Assists in the preparation, assessment, and submission of home loan application.
Liaising with clients, brokers, and lenders to finalize loan applications.
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
- Collaborated with cross-functional teams to identify and resolve customer-related issues promptly - Ensured customer success by proactively monitoring customer usage and providing timely support - Established an effective customer feedback loop that resulted in a 45% increase in customer satisfaction ratings - Developed and implemented lead generation and qualification processes that improved lead conversion rate.
Office and Administration » Data Capture
Experience: 5 - 10 years
Office and Administration » Data Entry
Other Skills
Office and Administration » Admin Data Processing
Experience: 1 - 2 years
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Microsoft Word
Experience: 5 - 10 years
Loan Processing
Experience: 2 - 5 years
- Determined borrower eligibility, determined loan terms and conditions, and prepared loan documents - Processed a high volume of loan applications with accuracy and efficiency, increasing loan approvals - Verified loan applicant information to ensure accuracy, resulting in a reduction in loan processing time
Real Estate » Mortgages
Experience: 1 - 2 years
Office and Administration » Email Management
Experience: Less than 6 months
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- San Pedro, Laguna
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 36
- Influence: 24
- Steadiness: 26
- Compliance: 14
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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