Hi, my name is Jam. I’m 34 years old and a graduate of Hotel and Restaurant Management, with a short-term course in Computer Technician. I have nearly 7 years of experience in the BPO industry, having worked for one of the leading BPO companies in the Philippines. My roles have included customer service, technical support, and sales support.p
Currently, I work as a Virtual Assistant and have handled various cold-calling campaigns for credit refunds, solar, home improvement, real estate, and health insurance. Through these experiences, I’ve developed excellent communication skills and a strong ability to deliver high-quality service—qualities that I believe will be a valuable asset to any company or client I work with.
I’ve handled tasks that require strong communication, attention to detail, and multitasking—whether it's dealing with customer concerns, managing appointments, generating leads, or handling CRM updates. I’m adaptable, tech-savvy, and capable of working independently while ensuring tasks are done efficiently and on time.
My ability to build rapport with clients, understand their needs, and deliver high-quality service allows me to add real value to any team. I bring professionalism, dedication, and a proactive attitude to everything I do, which makes me confident that I can contribute positively to your operations and help support your goals.
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