Jose

Virtual Assistant | Customer Service Expert

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 28th, 2026 (today)

Member Since

March 20th, 2022

Profile Description

A solid Virtual Assistant who can help with your daily ---------- n handle multiple platforms whether it's phone/e-mail or chat.

Organized, result-driven, and highly motivated individual with almost 8 years of experience in customer service and sales with leadership ---------- volved in business, performance, and client management to support the day-to-day operations of the campaign. Able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

I am...
- Proficient with Microsoft Office applications and google apps
- A trainer, QA, and a team leader
- Awarded as The 2020 Top Team Leader for international accounts
- A Platinum CSAT and NPS awardee with a score of 9.5 and above
- With an average sales conversion of 80% and above consistently
- Experienced in handling admin duties, client interactions, escalations, and formulating action plans to address challenges.
- Able to provide excellent customer support on all platforms - (Phone, Email & Chat)
- Able to create & maintain a database using the Microsoft office application
- Equipped with a background in web design/web hosting & Computer hardware troubleshooting

Looking forward to working with you and helping you streamline your tasks and improve your company/business productivity which will result in greater revenue. Just need you to trust me and I'll handle the rest.