Gina

Quality Assurance Analyst

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.50/hour ($968.00/month)

Bachelors degree

Last Active

May 4th, 2024 (4 days ago)

Member Since

March 20th, 2022

Profile Description

- monitoring transactions (calls, emails, offline/back office tasks) and provide feedback in details
-
RCA and delivering coaching
- data analysis
- dashboard creation
- CSAT/DSAT/F.I/FCR scrubbing
- client and internal calibrations
- QA Talks and Quality-related meetings
- Risk audits

Top Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Phone Support

Other Skills

Marketing » Content Creation » Creative Writing

Customer Support » Email Support

Marketing » Content Creation » Blogging

Marketing » Content Creation » eBook Writing

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Basic Information

Age
29
Gender
Female
Website
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Address
City of Bacoor, PROVINCE OF CAVITE
Tests Taken
IQ
Score:  105
DISC
Dominance: 47%
Influence: 10%
Steadiness: 30%
Compliance: 13%
English
C2(Advanced/Mastery)
Uploaded ID
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