Eiken

IT Servicedesk

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Overview

Looking for full-time work (8 hours/day)

at $4.72/hour ($909.09/month)

Associates degree

Last Active

June 25th, 2026 (today)

Member Since

March 18th, 2022

Profile Description

IT Service Desk professional with over 5 years of experience in technical support and customer
service. Skilled in troubleshooting hardware and software issues, supporting end-users, and
managing tickets using industry tools. Knowledgeable in networking fundamentals, Active
Directory, and Microsoft 365. Committed to delivering efficient solutions and improving user

Top Skills

Experience: 1 - 2 years

Assisting customer on billing inquiries and troubleshooting. Sell latest gadgets to potential customers and loyal customers

Experience: 2 - 5 years

Responsible for managing IT service requests, incidents, and workflows using ServiceNow to ensure efficient issue resolution and high-quality user support.

Experience: 2 - 5 years

Reset passwords, unlock accounts, and enforce security policies

Other Skills

Experience: 2 - 5 years

Responsible for administering and supporting Microsoft 365 services to ensure seamless communication, collaboration, and secure access for users.

Diagnose and troubleshoot network problems such as slow connectivity, outages, and configuration errors

Basic Information

Age
39
Gender
Male
Website
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Address
Legaspi, Bicol
Tests Taken
IQ
Score:  110
DISC
Dominance: 28
Influence: 23
Steadiness: 17
Compliance: 32
Government ID
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