I am a Virtual Assistant and Customer Support Specialist with 5+ years of experience helping e-commerce businesses and customer-focused companies deliver exceptional customer service and keep their daily operations running smoothly. I specialize in customer support, back-office operations, order management, and phone, chat,
I have experience using Zendesk, Sprout, SparkCentral, Slack, Microsoft Teams, Zoom, Google Workspace, Microsoft Office, and CRM systems. I also support e-commerce operations through order management, SEO-related website updates, product status management, discount configuration, online review management, data entry, and documentation.
I am available for full-time or part-time remote work and can work flexible hours across US, UK, and Australian time zones. I am looking for a long-term opportunity where I can grow with a team and contribute to the success of the business.
I am dependable, organized, and adaptable. I communicate professionally, learn new systems quickly, and take pride in delivering accurate, high-quality work that helps businesses operate more efficiently.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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