Client Success Manager

Overview

Looking for full-time work (8 hours/day)

at $8.49/hour ($1,636.35/month)

Associates degree

Last Active

July 1st, 2026 (11 days ago)

Member Since

March 14th, 2022

Profile Description

Customer service and operations professional with over 10 years of experience across BPO, telecom, fintech, and client success roles. Experienced in handling customer support, escalations, transaction monitoring, and client coordination in fast-paced environments.

Progressed through roles from Customer Service Representative to Team Manager, Operations Manager, and Client Success Manager, with hands-on experience in leading teams, managing performance metrics, and coordinating with technical and business stakeholders to ensure efficient issue resolution and service delivery.

Strong background in customer-facing support, issue identification, escalation management, and cross-team collaboration in global environments. Skilled in maintaining accuracy, meeting operational goals, and ensuring customer satisfaction in high-volume settings.

Proficient in MS Office applications, including Excel, and experienced in using operational tools such as ticketing systems, reporting dashboards, and workflow management platforms.