Rina
Patient Care & Claims Support Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.99/hour ($960.00/month)
Bachelors degree
Last Active
June 25th, 2026 (yesterday)
Member Since
March 13th, 2022
Profile Description
Experienced Customer Service Representative with strong expertise in healthcare BPO accounts. Skilled in benefits verification, claims processing, and patient support while ensuring compliance with HIPAA standards. Known for clear communication, empathy, and consistent delivery of excellent service in fast-paced environments.
Top Skills
Customer Support » Chat Support
Experience: 1 - 2 years
With a typing speed of 42 words per minute, I can handle multiple chat interactions at once while maintaining accuracy, empathy, and attention to detail.
Customer Support » Healthcare
Experience: 2 - 5 years
Expertise in claims and benefits verification, prior authorization, and patient support. Knowledgeable in HIPAA compliance and skilled in accurate, confidential handling of medical information.
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
I have strong English communication skills, both verbal and written, developed through 3 years of working in the BPO healthcare industry. I am confident in handling calls, emails, and chat support with clarity, professionalism, and empathy. My neutral accent, active listening, and ability to simplify complex information allow me to communicate effectively with patients, clients, and team members.
Other Skills
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mandaue, Cebu
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 26
- Influence: 9
- Steadiness: 30
- Compliance: 35
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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