Donna

Customer Support

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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $7.52/hour ($1,454.56/month)

Bachelors degree

Last Active

July 9th, 2026 (5 days ago)

Member Since

March 11th, 2022

Profile Description

I have been working in a BPO setting since 2017 and started working at home when the pandemic came. I have reliable equipment and internet connection which will highly contribute to getting my job done properly and in a timely ---------- the past years, I have handled campaigns such as online shopping retail, food delivery, hotel and hospitality, health insurance, appointment setting, sales, and upselling. I used to take calls, emails, and chats so assisting customers through these channels won't be a new thing for me—may it be business to consumers or business to business. I am willing to expand my horizon as needed and have touch-based on the following systems and applications:
• Microsoft Office 365
• Google Suite
• Slack
• Salesforce
• Zendesk
• Zoom
• MS Teams
• Skype
• Guru
• Zoho Books and CRM
• Hubspot
• Adobe Echo Sign
• Basecamp
• GoTo
• ----------

Top Skills

Customer Support » Email Support

Customer Support » Sales Support

Office and Administration » Email Management

Other Skills

Real Estate » Appointment Setting

Customer Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Marketing » Copywriting

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Lead Generation

Customer Support » Phone Support

Office and Administration » Transcription

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Makati, NCR

Tests Taken: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”