Joshua
Fraud and Claims Reresentative | Virtual Assistant | Admin
With Timeproof
Overview
Looking for part-time work (6 hours/day)
at $7.54/hour ($1,090.92/month)
Associates degree
Last Active
June 3rd, 2026 (7 days ago)
Member Since
March 10th, 2022
Profile Description
Manages and resolves fraud and non-fraud banking claims filed by customersvia phone or online platformsReviews customer accounts, flags inconsistencies, and follows escalationprotocols for potential fraud threatsCoordinates with internal departments (Risk, Claims, and Compliance) toensure proper claim resolutionProvides clear and concise explanations of banking procedures and outcomesMaintains accuracy and integrity in documentation to reduce company riskand ensure customer trust
- Data management & case documentation-Professional communication & cross-functional collaboration- Confidential data handling - Admin Task
Knowledgeable in usingAI Tools ex: NotebookLM, Gemini,
Top Skills
Marketing » CRM » Salesforce
Experience: 2 - 5 years
Office and Administration » Google Docs
Experience: 5 - 10 years
Office and Administration » Google Forms
Experience: 5 - 10 years
Other Skills
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Office and Administration » Microsoft Word
Experience: Less than 6 months
Office and Administration » Google Workspace
Experience: 5 - 10 years
Office and Administration » Google Drive
Experience: 5 - 10 years
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Technical Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: 1 - 2 years
Office and Administration » Admin Data Processing
Experience: 1 - 2 years
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Makati, NCR
- Tests Taken
- IQ
- Score: 95
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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