Jaira

Customer Service Representative | General VA

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

July 6th, 2026 (5 days ago)

Member Since

March 9th, 2022

Profile Description

Detail-oriented and versatile Operations Specialist with a proven track record in fulfillment, billing workflows, and shared services across tech, logistics, and corporate environments. Thrives in fast-paced, high-volume settings that require strong data integrity, process optimization, and strict adherence to SLAs.

Core Expertise

- End-to-end order processing, invoice corrections, contract management, and high-accuracy data entry. Skilled in navigating complex internal platforms, managing customer accounts, and maintaining pristine documentation.

Cross-Functional Collaboration

- Experienced in bridging gaps between internal teams—including Sales, Customer Support, and field engineers—to resolve escalated billing discrepancies and streamline day-to-day operations.

Technical Skills & Tools

- HubSpot, Salesforce, EMR systems, Google Workspace (Docs, Sheets), and internal CRM/account management platforms.