Customer Service Expert and Technical Support Expert

Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

High school diploma

Last Active

July 6th, 2026 (11 days ago)

Member Since

March 9th, 2022

Profile Description

I am a reliable and detail-oriented professional with over 5 years of experience in Technical Support and Customer Service. I have provided phone, chat, and email support, resolving technical issues while delivering excellent customer service.

I also worked as a Technical Support Representative for Dexcom, supporting customers who use Continuous Glucose Monitoring (CGM) devices. I assisted with device setup, troubleshooting, connectivity issues, and app-related concerns to help customers use their devices effectively.

Additionally, I have 2 years of experience as a Data Analyst specializing in brand protection and counterfeit detection. My role involved identifying counterfeit products, analyzing data, and submitting detailed reports to Meta and TikTok to help remove infringing content.

I am a fast learner, highly organized, and committed to providing quality work. I enjoy solving problems, learning new skills, and helping businesses deliver excellent customer experiences while protecting their brands.