I have worked for a year under a US Telecommunication company as a customer service representative. I do sales, troubleshooting, billings and collections. I also do web research and 3rd party troubleshooting outside the account.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.