Miguel
Software Support Specialist / IT Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.97/hour ($576.00/month)
Bachelors degree
Last Active
June 3rd, 2026 (yesterday)
Member Since
March 7th, 2022
Profile Description
Detail-oriented and proactive Software Specialist Support with 2 years of experience providing technical assistance, troubleshooting, and system maintenance for enterprise software solutions. Skilled in diagnosing and resolving software and hardware issues, managing user accounts, and delivering excellent customer support in fast-paced environments. Experienced in working with Active Directory, ticketing systems, and common IT support tools to ensure minimal downtime and high user satisfaction.
Strong communicator with the ability to explain complex technical concepts in a clear and user-friendly manner. Adept at collaborating with cross-functional teams, documenting technical processes, and contributing to continuous system improvements. Seeking to leverage my technical expertise and problem-solving skills to support IT operations and enhance business productivity.Handled a position of Compliance Officer, ensuring that the Company is fully functional in terms of Legal required by the Government. Also with this, I am also tasked relating to Customer concerns such as Filing and Monitoring of important document. I can also provide Hardware and Software Configuration
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
As a Software Support
Customer Support » Technical Support
Experience: 2 - 5 years
Software Support Specialist
Customer Support » IT
Experience: 2 - 5 years
Other Skills
Design » Graphic Design
Experience: Less than 6 months
Customer Support » Chat Support
Experience: 2 - 5 years
Software
Office and Administration » Data Entry
Experience: 2 - 5 years
60-80 Words Per Minute
Video Editing » CapCut
Experience: 6 months - 1 year
Office and Administration » Documentation
Experience: 2 - 5 years
Office and Administration » File Management
Experience: 2 - 5 years
Customer Support » IT » IT Asset Management
Experience: 1 - 2 years
Office and Administration » Regulatory Compliance
Experience: 6 months - 1 year
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Fernando, Pampanga
- Tests Taken
- IQ
- Score: 96
- DISC
- Dominance: 45
- Influence: 7
- Steadiness: 25
- Compliance: 23
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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