Maharlika
Operations Manager | Customer Success Operations | Executive Operations Partner
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $11.63/hour ($2,240.00/month)
Bachelors degree
Last Active
June 25th, 2026 (today)
Member Since
March 4th, 2022
Profile Description
**Operations Manager | Customer Success Operations | Executive Operations Partner**
With over **15 years of experience** supporting founders, CEOs, and leadership teams, I specialize in building operational systems that help businesses scale efficiently.
My expertise spans **operations management, customer success, executive support, project management, team leadership, process improvement, KPI reporting, and cross-functional coordination**. I've worked across AI, high-ticket coaching, wellness, e-commerce, direct-to-consumer retail, consulting, and service-based businesses, helping founders create structure, improve accountability, and optimize performance.
Most recently, I supported executive leadership within a coaching organization, overseeing operations for **10 coaches serving approximately 500 active clients**. My responsibilities included payroll validation, coach performance monitoring, client engagement tracking, KPI dashboard management, operational reporting, SOP development, workflow optimization, and leadership support.
I thrive in fast-paced, high-growth environments where I can identify operational gaps, improve systems, coordinate teams, and ensure projects move forward without constant oversight.
Core Expertise
* Operations Management
* Customer Success Operations
* Executive Operations & Founder Support
* Project Management
* Team Leadership & Accountability
* Process Improvement & SOP Development
* KPI Dashboards & Operational Reporting
* Client Success & Retention
* CRM & Workflow Management
* Cross-Functional Team Coordination
* AI Productivity & Business Automation
Tools
Google Workspace | Google Sheets | Notion |
I don't just complete tasks - I create structure, improve operations, and help leadership teams execute with clarity and confidence.
Top Skills
Marketing » Copywriting
Experience: Less than 6 months
Marketing » Content Creation » Social Media Content Creation
Experience: 5 - 10 years
Marketing » GoHighLevel
Experience: Less than 6 months
Other Skills
Marketing » Email Marketing
Experience: Less than 6 months
Marketing » Content Creation » Technical Writing
Experience: 10+ years
Marketing » Social Media Management » Instagram marketing
Experience: Less than 6 months
Office and Administration » Executive Assistance
Experience: 1 - 2 years
Marketing » CRM » HubSpot CRM
Experience: Less than 6 months
Project Management » Asana
Experience: 1 - 2 years
Project Management » Clickup
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: 10+ years
Project Management » Notion
Experience: 2 - 5 years
Office and Administration » AI Tools
Experience: 1 - 2 years
Marketing » Appointment Setting » Calendly
Experience: Less than 6 months
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 133
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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