Customer Support | Email & Chat Support | Virtual Assistant | Data Entry | Admin

Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Associate Degree

Last Active

June 25th, 2026 (yesterday)

Member Since

March 2nd, 2022

Profile Description

I am a dedicated and results-driven Customer Service Professional with over 8 years of experience supporting global customers across e-commerce, healthcare, and social media. Throughout my career, I have handled phone, email, and chat support, resolved complex customer concerns, managed escalations, and consistently delivered excellent customer experiences.

I also have experience as a Team Leader, where I coached and supported agents, monitored performance, improved processes, and helped teams achieve their KPIs. Most recently, I worked as a Social Media Specialist, assisting customers through social media platforms and providing product recommendations, including virtual shade matching.

I am highly organized, detail-oriented, and a fast learner who can work independently or as part of a team. I am proficient in CRM tools, Zendesk, Google Workspace, Microsoft Office, and content moderation. I take pride in being reliable, adaptable, and committed to delivering high-quality work while building positive relationships with customers and clients.

I am currently seeking a long-term remote opportunity where I can contribute my customer service, administrative, and problem-solving skills while continuing to grow professionally.