Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
Bachelors degree
Last Active
July 6th, 2026 (4 days ago)
Member Since
February 26th, 2022
Profile Description
Customer Support–focused Virtual Assistant with experience handling high-volume customer inquiries,
I come from a structured BPO environment where I handled customer concerns under strict SOPs, scripts, and quality standards. This trained me to communicate clearly, stay calm under pressure, and manage repetitive support tasks accurately and efficiently.
I am familiar with supporting Shopify stores through customer service tasks such as order tracking, refunds, cancellations, replacements, and handling common inquiries like “Where is my order?” and missing or incorrect items. I am comfortable navigating Shopify for support purposes and working with Zendesk-style ticket systems, including tagging, macros, and queue management.
I am detail-oriented, reliable, and quick to learn new tools. My goal is to help businesses deliver excellent customer experience while allowing owners to focus on growth.
Top Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Handles 3 customer chats simultaneously without compromising quality over comfort.
Customer Support » Phone Support » English Speaking
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 1 - 2 years
Other Skills
Virtual Assistant
Experience: Less than 6 months
From managing your emails, and calendars, I can also help you save time and effort with your travels by managing your bookings as well.
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Numancia, Aklan
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 7%
- Influence: 29%
- Steadiness: 36%
- Compliance: 29%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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