Lea

General Admin VA | Customer Service | Chat Support VA

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.13/hour ($800.00/month)

Bachelors degree

Last Active

July 10th, 2026 (4 days ago)

Member Since

February 22nd, 2022

Profile Description

With over four years of experience in customer service, live chat support, virtual assistance, and sales across the insurance, IT, and financial industries, I bring a strong background in client communication, problem-solving, and administrative support. I have supervised chat support teams, handled escalations, and ensured high-quality service delivery in my role as a Chat Support & Sales Supervisor at KwikCare. My experience also includes cold calling, ESL, technical support, and e-commerce operations.
I am skilled in using tools such as Zoho CRM, OrderDesk, Meta Business Suite, Canva, CapCut, Ytel, Xendit, Paynamics, Microsoft Office, and various communication platforms including Facebook, Instagram, TikTok, WhatsApp, Skype, Teams, Zoom, and ---------- . I am a fast ---------- rner, resilient, and detail-oriented, with a strong commitment to continuous improvement and maintaining excellent customer satisfaction. My diverse background allows me to adapt quickly, manage multiple tasks, and support both clients and teams effectively.