Bernadeth
VA |Email Customer Support | eCommerce Operations
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $8.30/hour ($800.00/month)
High school diploma
Last Active
June 30th, 2026 (12 days ago)
Member Since
February 20th, 2022
Profile Description
With 12 years of experience in the BPO industry, I have handled both customer service and technical support roles, primarily focused on telecommunications accounts. I also worked as a Quality Analyst, where I honed skills in quality monitoring, performance evaluation, coaching, and process improvement to ensure high service standards. In my previous role, I provided Meta Support via chat and
Currently, I work full-time in eCommerce support, focusing on drop-shipping operations. My main responsibilities include order tracking, resolving order-related issues, and ensuring timely updates to maintain customer satisfaction. I am also proficient with Shopify and leverage my experience to improve operational efficiency.
Known for my strong customer service skills, I consistently strive to deliver positive and effective solutions, keeping the customer experience at the forefront of everything I do.
Top Skills
Other Skills
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tondo, Manila
- Tests Taken
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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