Sunshine

Senior Customer and Technical Support Specialist

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Overview

Looking for full-time work (8 hours/day)

at $9.15/hour ($1,760.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

February 15th, 2022

Profile Description

? 10+ years of experience in Customer and Technical Support
? Skilled in handling calls, emails, and chats across various industries
?? Expertise in technical troubleshooting, escalations, incident handling, and bug reporting
? Experience supporting global accounts including Canva, T-Mobile for Business, Asurion (Amazon & Walmart), and BlackBerry
? Comfortable working graveyard shifts and remote/work-from-home setups
? Strong background in customer service, sales support, and tech support
? Tools & Platforms: Salesforce, Zendesk, Stripe, ClickUp, Slack, Google Calendar/Sheets, WhatsApp, Canva
?? Excellent oral and written communication in English and Filipino
? Bachelor of Science in Computer Science from Saint Michael?s College of Laguna

Top Skills

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Customer Support

Office and Administration » Transcription

Marketing » Mobile Marketing

Office and Administration » Personal Assistant

Marketing » Social Media Management » Instagram marketing

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Customer Support » Content Management

Office and Administration » Microsoft Excel

Basic Information

Age: 32

Gender: Female

Website: Sign Up with Pro Account to View

Address: binan, laguna

Tests Taken: IQ
Score: 120: DISC
Dominance: 27
Influence: 16
Steadiness: 38
Compliance: 18: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”