• Build customer satisfaction and loyalty.
• Provide effective and timely resolution of a range of customer inquiries.
• Complete ongoing training to stay abreast of product, service, and policy changes.
• Strike a positive and cooperative tone with both customers and coworkers.
• Increase the customer experience by providing information on new products, rate plans, and services through up-selling.
• Possess exceptional customer service skills. Ability to work independently. To take direction and work well with people at all levels also my willingness to work hard and make a positive contribution to the business.
• Can adept in handling various calls on a daily basis.
• Listen to and caption conversations of customers accurately.
? Proficient in Computer Software Systems.
? Capable of working under time pressure.
? Able to read, write and verbally communicate in English
? Being flexible and adapting quickly to a new environment.
? The ability to communicate clearly and effectively in many mediums: by
? Handled agent-supervisor interactions on the previous job, giving detailed, personalized, professional, and polite service.
? Receive source data such as customer name, addresses, and other personal information and conversations, basic troubleshooting skills with tools navigation, and tools error.
? Experienced in data entry for software such as Microsoft Word and Excel.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“We'll definitely continue to hire people using Onlinejobs because it has taken our agency to the next level”
- Marc Diez
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.