Miguel

Freelancer

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

June 29th, 2026 (9 days ago)

Member Since

February 2nd, 2022

Profile Description

As the Operations Team Leader at IntouchCX, I oversee the daily operations of the customer service team, ensuring the quality and efficiency of our service delivery. IntouchCX is a leading provider of innovative and customized customer experience solutions, serving clients across various industries and regions.With more than four years of experience in customer service, I have developed core competencies in customer success, attention to detail, and customer relationship management (CRM). I have a certificate in EF Set Reading and Listening Test, which demonstrates my proficiency in English communication skills. I am always eager to learn new skills and improve my performance. My goal is to create positive customer experiences and build long-lasting relationships with our clients. I am a valuable and motivated member of the IntouchCX team. I also have skills in video editing and graphics design which I'm looking to have experience with. I developed this skill when I was studying and also a hobby of mine to create graphics and edit videos if I need to.