Mark

Customer Support VA | 3+ Years | Telecom, Booking & Technical Support

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Associates degree

Last Active

July 4th, 2026 (8 days ago)

Member Since

January 23rd, 2022

Profile Description

Customer Service Expert | Voice & Non-Voice | 3+ Years Experience

If you're looking for a reliable, results-driven Customer Service Representative who can deliver excellent customer experiences you're in the right place.

I bring 3 years of BPO experience handling both voice and non-voice accounts across industries like telecommunications, hotel bookings, and reservations. I’m highly skilled in communicating with customers, resolving issues efficiently, and maintaining a professional and friendly tone in every interaction.

What I can do for you:

Handle inbound & outbound calls with confidence
- Manage email and live chat support
- Resolve customer concerns quickly and accurately
- Assist with billing, troubleshooting, and account inquiries
- Maintain high customer satisfaction and retention

Why clients hire me:
- Clear and professional English communication
- Fast learner with minimal supervision needed
- Reliable, punctual, and detail-oriented
- Calm under pressure and great with difficult customers

I don’t just answer questions I help build positive experiences that keep customers coming back.

Let’s work together and grow your business!

Top Skills

Experience: 6 months - 1 year

Experience: 2 - 5 years

Other Skills

Basic Information

Age
26
Gender
Male
Website
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Address
CITY OF SAN PEDRO, LAGUNA
Tests Taken
None
Government ID
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“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna

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“We're super thrilled to have found her!”

- Laurie Stephens

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