Virtual Assistant | Sales CSR | CRM & Admin Support Pro

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

High school diploma

Last Active

July 9th, 2026 (12 days ago)

Member Since

January 22nd, 2022

Profile Description

I bring over 7 years of experience in administrative support, travel bookings, customer service, and financial coordination. Throughout my career, I’ve worked in diverse and fast-paced environments where I managed reservations, assisted both travel agents and direct guests, responded to inquiries, prepared reports, updated records, and supported daily workflow operations. These responsibilities strengthened my skills in organization, accuracy, multitasking, and handling confidential information with care.

I work well under pressure, communicate clearly, and learn new systems quickly. I am reliable, detail-oriented, and committed to delivering accurate and efficient results. I am now looking for a remote opportunity where I can contribute to a team by assisting with administrative tasks, operations, customer support, or booking-related work. My goal is to provide dependable support that helps your business stay organized and operate smoothly.

Top Skills

Customer Support

Experience: 5 - 10 years

I have 7 years in fast-paced customer support environments, specializing in technical troubleshooting and de-escalation. I am adept at managing high ticket volumes while maintaining a professional and empathetic customer-first approach.

Customer Support » Technical Support

Experience: 1 - 2 years

Skilled in clear communication, problem-solving, and delivering exceptional customer experiences while ensuring technical issues are resolved efficiently.

Customer Support » Phone Support

Experience: 2 - 5 years

Experienced managing high-volume inbound and outbound phone support. Expert in rapidly diagnosing issues, effective de-escalation of frustrated customers, and maintaining exceptional customer satisfaction (CSAT) scores over voice channels."

Other Skills

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Customer Support » Email Support

Experience: 2 - 5 years

Experienced in handling customer inquiries through email with clear, professional, and timely responses, ensuring issues are resolved efficiently and customer satisfaction is maintained.

Office and Administration » Travel Planning

Experience: 1 - 2 years

Skilled in organizing seamless trips by coordinating itineraries, bookings, accommodations, and transportation while ensuring a smooth, enjoyable travel experience tailored to client needs.

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: Mandaue, Cebu

Tests Taken: IQ
Score: 91: DISC
Dominance: 40%
Influence: 7%
Steadiness: 35%
Compliance: 18%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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