I worked as a Digital Marketing Specialist where I handled the social media pages of our clients. I post content on their page and handle customers' comments and questions. I also post their products daily on Google My Business.
I also have experience in Sales and Customer Service where I answer the inbound calls to assist guests in making their hotel reservations and help them with their questions and complaints. I offer the best hotel, room, and rate that best suits their travel needs. I handled reservations for Luxury Hotels and made sure that I upsell whenever applicable. I also made sure that guests will stay loyal to the brand by providing excellent customer service.
My role as a Training Specialist helped me master multi-tasking skills. I am experienced with running Training virtually while making sure that administrative tasks are being submitted on time. I am knowledgeable in creating reports and presentations using MS Office tools. And I also experienced handling a team, making sure they drive performance by monitoring their sales and providing coaching on a daily basis.
I am goal-oriented and willing to learn new things to master the skills needed in a job. Hire me and I will make sure to provide an excellent work output.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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