Overview
Looking for any work (8 hours/day)
at $4.15/hour ($800.00/month)
Associates degree
Last Active
June 27th, 2026 (13 days ago)
Member Since
December 20th, 2021
Profile Description
Technical Support Specialist with 8+ years of experience optimizing IT operations and managing high-performing teams within global networking environments with Technical Computer Networking, Customer Support,
Specializing in LAN,WAN,IP,DNS,DHCP, WI-FI and AP, Camera, CCTV, Routers, Switches and data center.
With my current experience I can guarantee that I'm fit with your requirements.
I'm hoping that we can talk and negotiate.
Top Skills
Office and Administration » Microsoft Excel
Experience: 10+ years
-Doing Reports with Microsoft Excel Sheet
Office and Administration » Data Entry
Experience: 5 - 10 years
-Sending Amazon Review Link to Customer -Checking Verified Amazon Reviews -Recording the Verified Amazon Reviews -Using Excel Sheet to Record -Reporting Back to the Manager
Customer Support » Customer Service
Experience: 10+ years
-10 Star Customer Service -Taking Calls, Ticket, Email -Answering Questions regarding customer concerns. -Assisting Customer to Configure their Networking Products (All kinds of Router, All kinds of Smart Home, Cameras and other company products) -Troubleshooting Customer Concern and providing solution -Escalating the case to RMA Department or Seniors L2 -Doing Report Everymonth
Other Skills
Professional Services » Management Services » Call Center Operations Management
Experience: 5 - 10 years
Call Center Operations Management -Checking the production floor on day to day Basis -Making Sure all the KPI and SLA are met in timely manners. -Meeting all the supervisors on the production floor -Making sure that all employee are aware of their schedule -Handling all the concerns of the Clients
Customer Support » Email Support
Experience: 2 - 5 years
Email Support -Supporting and assisting and solving the problem of every customer over email or ticket, making sure that the targets metrics are met
Customer Support » Technical Support
Experience: 5 - 10 years
-Assisting Customer over the phone over the technical specifications of their router. -Troubleshooting the Customer concern over the router -specialized in WAN,LAN, Networking and SOHO Networking
Coaching » Homeschool » Tutorial Teaching
Experience: 5 - 10 years
Coaching each agent about their milestones and career making sure agents met their targets and SLA's updating agent about their stats and metrics
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mandaluyong City, NCR
- Tests Taken
- IQ
- Score: 98
- DISC
- Dominance: 38
- Influence: 6
- Steadiness: 24
- Compliance: 32
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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