Cherry

Customer Service Representative

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Overview

Looking for full-time work (9 hours/day)

at $2.49/hour ($540.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

December 16th, 2021

Profile Description

I've worked in the BPO company for four years as Customer Chat Support Specialist and handled
AT&T Uverse, AT&T Fiber, and DTV accounts.
* I Process orders as per customer choice.
* Upgrade or downgrade services for AT&T.
* Activate or deactivate equipment for DTV.
* Assist in equipment troubleshooting. * Escalate the issue and create a repair ticket.
* Contact other departments to fix any order error in the internal system. * Correct customer info like address, contact numbers, and name in the CRM.
* Do a follow-up.
Helping and understanding customers/technicians with their concerns are one of my passion. I'll go through milestones to achieve customer satisfaction. I am analytical and problem-solver. I can multi-task and am a flexible person.

Basic Information

Age
46
Gender
Female
Website
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Address
Makati City, Metro Manila
Tests Taken
IQ
Score:  113
DISC
Dominance: 30
Influence: 14
Steadiness: 30
Compliance: 26
English
C2(Advanced/Mastery)
Government ID
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