Roxanne

Property Management VA / Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $7.43/hour ($1,440.00/month)

Bachelors degree

Last Active

July 6th, 2026 (17 days ago)

Member Since

December 10th, 2021

Profile Description

I am a dedicated and detail-oriented Property Management Virtual Assistant with over 4 years of experience supporting property management companies with administrative and customer service tasks. Skilled in managing work orders, coordinating with vendors, responding to homeowner and tenant inquiries, maintaining property records, processing resident documents, and handling professional email correspondence. Detail-oriented, organized, and proactive, with the ability to manage multiple tasks efficiently while delivering excellent customer service.

Top Skills

Customer Support

Experience: 10+ years

Customer Service Representative with experience supporting customers in the financial services industry, including accounts for JPMorgan Chase and American Express. Provided exceptional customer service by handling inbound inquiries, resolving account-related concerns, processing requests, and educating customers on financial products and services while ensuring compliance with company policies and security standards.

Customer Support » Phone Support

Experience: 10+ years

Developed strong communication, active listening, conflict resolution, and multitasking skills while consistently delivering excellent customer service in a high-volume BPO environment.