Having been able to work in the BPO and Shared Services industries, I have developed my skills in data entry, social media management, customer service, appointment setting, sales, and marketing. I have also experienced side jobs like hosting events which makes me a good candidate for voice talent jobs.
Experience: 5 - 10 years
I have over five years of experience in cold calling and appointment setting across the insurance, legal, healthcare, real estate, and marketing industries. Most recently, I spent three years with Ideal Concepts, calling leads interested in Health, Life, Auto, and Home insurance. My role was to verify information, qualify prospects, and transfer interested consumers to licensed insurance agents. I've also worked on appointment-setting campaigns, scheduling appointments, following up with prospects, and keeping CRM records up to date. These roles taught me how to build rapport quickly, handle objections, follow scripts, and stay consistent while making a high volume of calls each day.
Experience: 2 - 5 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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