With nearly three years of experience in the BPO industry, I've honed my skills as both a customer service and technical support representative. From troubleshooting technical issues to providing exceptional customer care, I've developed a deep understanding of client needs and effective communication techniques. My tenure in outsourcing companies equipped me with the ability to adapt swiftly to dynamic environments, handle high-pressure situations with composure, and deliver solutions efficiently.
Transitioning into the realm of digital marketing, I spent a year as a virtual assistant, supporting businesses in their online presence endeavors. From managing social media accounts to crafting engaging content, I've demonstrated proficiency in various digital marketing strategies. Leveraging my BPO background, I seamlessly integrated customer-centric approaches into digital marketing efforts, ensuring a personalized and impactful online presence for clients.
Additionally, my six-month stint as a part-time virtual assistant and almost two years as a booking coordinator further enriched my skill set. As a versatile professional, I've cultivated strong organizational abilities, attention to detail, and time management skills, enabling me to effectively multitask and prioritize tasks. My diverse experiences have molded me into a reliable and adaptable tea
SERVICES:
Customer Service Representative
Technical Support
Digital Marketing Virtual Assistant
General Virtual Assistant
Booking Coordinator
TOOLS:
RingCentral
Hubstaff
Canva
Squarespace
Wix
Wordpress
Clickfunnels
Mailchimp
ActiveCampaign
Hubspot
Shopify
IONOS
Gorgias
Asana
Slack
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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