I am an experienced IT Service Desk Specialist with nearly 9 years of combined experience in technical support, customer service, sales, and content moderation. I help businesses resolve technical issues, manage support tickets, and handle administrative tasks with speed and accuracy.
I specialize in troubleshooting hardware, software, and network issues, managing ServiceNow tickets with 95% SLA compliance, and providing
I am proficient in ServiceNow, Zendesk, Google Workspace, Microsoft 365, Slack, Zoom, and remote support tools. I am flexible and reliable, able to support both technical and administrative tasks in a remote setup.
I am seeking a long-term remote opportunity where I can contribute my technical expertise and organizational skills to help businesses run efficiently.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
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