Quennie

CSR/ TSR

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Overview

Looking for full-time work (10 hours/day)

at $4.13/hour ($1,000.00/month)

Bachelors degree

Last Active

July 11th, 2026 (3 days ago)

Member Since

November 15th, 2021

Profile Description

I am an experienced IT Service Desk Specialist with nearly 9 years of combined experience in technical support, customer service, sales, and content moderation. I help businesses resolve technical issues, manage support tickets, and handle administrative tasks with speed and accuracy.

I specialize in troubleshooting hardware, software, and network issues, managing ServiceNow tickets with 95% SLA compliance, and providing email, chat, and phone support with high customer satisfaction. I also have experience in content moderation, sales support, data entry, CRM management, and scheduling.

I am proficient in ServiceNow, Zendesk, Google Workspace, Microsoft 365, Slack, Zoom, and remote support tools. I am flexible and reliable, able to support both technical and administrative tasks in a remote setup.

I am seeking a long-term remote opportunity where I can contribute my technical expertise and organizational skills to help businesses run efficiently.

Basic Information

Age
29
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Government ID
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