Phrell

Customer Service Representative/ Shopify Account Specialist

80 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Associates degree

Last Active

July 1st, 2026 (8 days ago)

Member Since

November 6th, 2021

Profile Description

I am a Customer Support Specialist with over 4 years of experience handling pure chat and email support for retail and e-commerce accounts, including DoorDash Dasher Support and Abercrombie & Fitch.
I specialize in Shopify backend support, order management, refunds, chargebacks, and customer retention. I am highly experienced in resolving customer concerns while maintaining high CSAT and SLA compliance.
Portfolio link:  ---------- -
f4oHxfY/n7rJznJELXfcs1Zcn8hvfA/edit?utm_content=DAG-f4oHxfY&utm_campaign=designshare&ut ---------- dium=link2&utm_source=sharebutton

Top Skills

Professional Services » Management Services » E-Commerce Management

Experience: 2 - 5 years

I manage Shopify store operations, handling orders, refunds, and cancellations to ensure smooth customer experiences. I update products, monitor inventory, and document everything with Shopify notes and tags. I use Shopify Admin daily to streamline workflows, track orders, and keep the store running efficiently. I enjoy keeping things organized and making sure customers get their orders on time.

Customer Support » Chat Support

Experience: 1 - 2 years

I provide real-time chat support to DoorDash dashers, helping with account issues, order inquiries, and payment questions. I resolve problems quickly, document interactions accurately, and ensure dashers get the guidance they need to continue delivering smoothly. I take pride in keeping communication clear and making their experience as seamless as possible.

Other Skills

Basic Information

Age
35
Gender
Female
Website
Sign Up with Pro Account to View
Address
Toledo, Cebu
Tests Taken
None
Government ID
Sign Up with Pro Account to View

“The best hire that I've ever made. ”

Timothy Schucker

SEE MORE REAL RESULTS

“I'm working with a very very talented person.”

- Austin L. Church

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »