Michelle

Executive Virtual Assistant | Operations Support | Customer Success

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Overview

Looking for full-time work (8 hours/day)

at $6.63/hour ($1,280.00/month)

Bachelor of Science In Business Administration Major in Financial Management

Last Active

July 8th, 2026 (13 days ago)

Member Since

February 2nd, 2015

Profile Description

Administrative and Customer Support Professional with 7+ years of experience in customer service, team leadership, eCommerce operations, and remote administrative support. Experienced in managing client communications, coordinating workflows, maintaining accurate records, and supporting day-to-day business operations in fast-paced environments.

Skilled in CRM management, documentation, scheduling, reporting, and process coordination, with a strong focus on organization, efficiency, and attention to detail. Adept at working independently, managing multiple priorities, and collaborating with cross-functional teams to achieve business goals.

Currently supporting eCommerce operations across Amazon, Walmart, and other online marketplaces while continuing to expand my expertise in virtual assistance, executive support, and business operations.

Top Skills

Customer Support » Ecommerce

Experience: 1 - 2 years

Manage product listings, updates, and documentation with strong attention to detail Coordinate backend processes and maintain accurate records Ensure compliance with platform guidelines and data accuracy Support day-to-day operational tasks and workflow organization

Customer Support » Customer Service

Experience: 5 - 10 years

Managed daily operations for a customer service team in a fast-paced environment. Oversaw attendance tracking, performance monitoring, and team coordination. Prepared operational reports and maintained accurate documentation for management review. Handled escalated customer concerns and collaborated with internal stakeholders to achieve resolution. Conducted coaching sessions, team meetings, and performance discussions. Maintained organized records and ensured compliance with company procedures. Demonstrated strong organizational skills while balancing multiple priorities and deadlines.

Office and Administration » Google Workspace

Experience: 2 - 5 years

Other Skills

E-Commerce » Product Research

Experience: 6 months - 1 year

E-Commerce » Product Sourcing

Experience: 1 - 2 years

Office and Administration » Email Management

Experience: 10+ years

Office and Administration » Executive Assistance

Experience: 1 - 2 years

Provided remote administrative support for business owners and independent professionals. Managed email correspondence, research projects, data organization, and business documentation. Prepared professional communications, reports, and presentation materials. Maintained organized databases, records, and workflow tracking systems. Conducted research and gathered information to support business decision-making. Coordinated project follow-ups and ensured completion of assigned action items. Utilized AI productivity tools to improve efficiency, documentation, and workflow management.

Real Estate » Gohighlevel Real Estate

Experience: 6 months - 1 year

Office and Administration » Client Relationship Management

Experience: 1 - 2 years

Basic Information

Age: 32

Gender: Female

Website: Sign Up with Pro Account to View

Address: Taguig, Metro Manila

Tests Taken: IQ
Score: 90: DISC
Dominance: 40
Influence: 11
Steadiness: 42
Compliance: 7: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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