Rochelle
Logistics Management & Ecommerce
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $1.66/hour ($320.00/month)
High school diploma
Last Active
July 7th, 2026 (3 days ago)
Member Since
October 31st, 2021
Profile Description
I am a reliable and detail-oriented Virtual Assistant with experience in customer service, logistics, and data entry. I have handled customer inquiries using Pancake and Meta Business Suite, ensuring timely responses, resolving concerns, and helping increase customer satisfaction and sales.
I also have experience in order processing, shipment tracking, and managing logistics operations using platforms like J&T and Flash Express. I am skilled in monitoring orders, verifying customer information, and maintaining accurate records to ensure smooth daily operations.
In addition, I have worked as a collections agent, where I developed strong communication and negotiation skills by handling outbound calls, reminding clients of payments, and assisting them with repayment options.
I am highly organized, a fast learner, and able to multitask in a fast-paced environment. I am committed to delivering quality work, meeting deadlines, and contributing to the success of the team.
I am looking for a long-term opportunity where I can grow and help your business succeed.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 1 - 2 years
Experienced in managing customer inquiries via chat and calls, resolving issues, and providing excellent service to ensure customer satisfaction.
Office and Administration » Data Entry
Experience: 2 - 5 years
Encodes and manages customer and order data, ensuring accuracy, consistency, and proper record keeping.
E-Commerce » Order processing
Experience: 2 - 5 years
Handles order processing, verifies customer details, and ensures accurate encoding and timely dispatch.
Other Skills
Office and Administration » Communication
Experience: 1 - 2 years
Handles customer communication through chat and calls, ensuring clear, professional, and timely responses.
Office and Administration » Creative Problem Solving
Experience: 1 - 2 years
Handles customer and order-related issues by identifying the cause and providing quick, effective solutions.
E-Commerce » Order processing » Order Tracking
Experience: 1 - 2 years
Monitors orders using logistics platforms, provides updates, and ensures on-time delivery or return handling.
Office and Administration » Multitasking
Experience: 1 - 2 years
Manages customer inquiries, order processing, and data tasks simultaneously with accuracy and efficiency.
Office and Administration » Time Managment
Experience: Less than 6 months
Manages multiple tasks and deadlines efficiently, ensuring timely completion of orders and customer requests.
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Palo, Leyte
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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