Current Employment Status:
Hired Full Time on Jul 21, 2022
I've been a Customer Service Specialist for years and have been working on international accounts. I prioritize customer satisfaction, provide first-call resolution, and protect the company's reputation by avoiding conflicts with customers and coworkers.
I am eager to acquire a new set of skills, including social media management, data entry, and other entry-level tasks. I possess the ability to quickly learn and adapt to new environments. Additionally, I am proficient at working independently with little or no supervision.
Here are some of my skill sets:
Soft Skills:
-Strong Communication
-Solution Oriented
-Time-Management
-Great Attention to Detail
Hard Skills:
-44 WPM | 98?curacy
-Phone Communication (Inbound and Outbound)
-Web Research
-Data Entry and Management
Tools I am proficient.
-Trello, Notion, Canva, Airtable, Click-up, Business Suite, Creator Studio,Slack, Google Drive, Google Docs, Gmail
-CRMs: Fresh Desk, Shopify
-VoIP/Softphone: Avaya, Genesys, Cisco
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.