Experienced and versatile operations and customer service professional with a strong background in the rental housing industry. Over the past 10 years, I’ve served as an Operations Specialist, managing rental application screenings and a wide range of back-office tasks.I’m highly skilled in both inbound and outbound communication, regularly coordinating with property managers, clients, and tenants to resolve issues and maintain strong relationships.My experience also includes working as a Leasing Specialist, where I handled lease renewals, payment follow-ups, and ledger discussions with precision and empathy. Earlier in my career, I served as a Quality Analyst for a major credit bureau.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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