Customer Service Representative | Tech Mahindra
February 2021 - January 2025
I have 4 years of experience as a Customer Service Associate at United Parcel Service (UPS), where I supported customers with logistics operations, shipment tracking, and customs clearance processes.
My daily responsibilities included tracking shipments, managing order fulfillment, performing accurate data entry, and coordinating with customers to collect customs clearance instructions and required documents. I also handled outbound calls and professional
Operations & Admin Assistant
January 2025 - January 2026
I?m an organized, proactive Operations & Administrative Assistant who helps busy founders and teams stay focused by taking care of the details behind the scenes.
With a strong eye for structure and efficiency, I support day-to-day operations, admin tasks, Calendar & inbox management, Data entry, CRM updates, and document organization, Operations support & workflow coordination,
File management, Research, reporting, and general admin support, Team coordination & follow-ups,
and process coordination so your business runs smoothly
without things slipping through the cracks.
I?m known for being dependable, detail-oriented, and easy to work with. I communicate clearly, meet deadlines, and take ownership of tasks so you don?t have to micromanage.
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