Emmanuel

Customer Experience & Client Success Specialist

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Overview

Looking for full-time work (8 hours/day)

at $8.28/hour ($1,600.00/month)

Bachelor of Multimedia Arts

Last Active

July 4th, 2026 (5 days ago)

Member Since

October 11th, 2021

Profile Description

Customer Experience and Client Success Specialist with nearly four years of experience supporting clients in fast-paced environments including fintech, digital banking, and SaaS operations. Experienced in handling Level 2 escalations, managing complex client cases, and coordinating with cross-functional teams across product, compliance, onboarding, and technical support. Skilled in working with business owners and finance teams to resolve time-sensitive issues while maintaining strong client relationships and a high standard of service.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Other Skills

Customer Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Customer Support » Sales Support » Account Retention

Experience: 2 - 5 years

Customer Support » Customer Relationship Management

Experience: 2 - 5 years

Basic Information

Age: 26

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 122: DISC
Dominance: 62
Influence: 13
Steadiness: 12
Compliance: 13: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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