A dedicated and results-oriented professional with a proven track record
in customer excellence and technical support. Recently completed a 6-
month Team Lead Trainee program, developing core competencies in
team management, performance coaching, and operational strategy. A
motivated risk-taker who thrives on constructive feedback and is
committed to driving team success through a positive outlook and strong
communication.
Experience: 1 - 2 years
Experience: 6 months - 1 year
Oversees a group of 15 to 18 members, ensuring exceptional results and efficiency are achieved in advancing the business. Demonstrated improved FCR of 85% to 88% outcomes from the first and second quarters of 2026 for the Comcast technical account.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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