Jerozziel

Virtual Assistant, Customer Voice and Chat support, Social Media Specialist

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Overview

Looking for part-time work (5 hours/day)

at $3.32/hour ($400.00/month)

Associates degree

Last Active

July 19th, 2023 (1052 days ago)

Member Since

January 6th, 2015

Profile Description

I'm working in the BPO industry for 15. I started as an inbound sales agent and transitioned to a travel expert. Eventually, I laddered my career to support roles. I became a team leader for an Australian Telco campaign, then joined the Quality team for a gaming campaign. But my career continuously laddered when I joined the Learning and Development team as a product trainer. After this, I d ---------- to take another route in the corporate world. Currently, I am part of the People and Culture team as HR Business Partner working full-time. Here we focused on disciplinary management, people and performance management, and engagement.

Through the years, I have mastered my skills in different fields in the BPO industry whether office-based or work-from-home setting. I’m skilled and experienced in different CRMs such as Salesforce, Zendesk, and Citrix. Tools such as Gsuite, MS Office, and LMS.


Outside work, I love to organize travel for my family and friends. These include flight and hotel booking, planning the itinerary, and activities. I also love editing videos, and photos, and creating marketing posters by utilizing apps like CapCut and Canva.

I'm currently eyeing a part-time home-based job to expand my skills and experience and looking forward to being part of a stable company where I can be part of your growth and success.
I love to work with people who share the same work ethics like, integrity, reliability, and dedication to work for us to take our success to the next level.

Top Skills

Experience: Less than 6 months

Experience in discipline management and engagement.

Experience: 2 - 5 years

skilled in video editing using various tools such as Cap Cut.

Experience: 5 - 10 years

Experience in handling both Inbound and outbound calls including sales, customer support, and retention.

Experience: 2 - 5 years

Experienced in utilizing Zendesk tool.

Other Skills

Basic Information

Age
40
Gender
Female
Website
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Address
Antipolo, Rizal
Tests Taken
DISC
Dominance: 47
Influence: 23
Steadiness: 22
Compliance: 6
English
C2(Advanced/Mastery)
Government ID
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