Ian

Operations Support Specialist

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Overview

Looking for any work (8 hours/day)

at $4.16/hour ($800.00/month)

Associates degree

Last Active

June 26th, 2026 (today)

Member Since

September 22nd, 2021

Profile Description

Tech-forward Operations Support Specialist with over three years of experience optimizing high-efficiency remote workflows, cross-timezone scheduling, and inbox triage. Expert in leveraging Google Workspace, Jira, Confluence, Zendesk, and Gen AI tools to automate daily tasks and streamline workflows. Demonstrated success in managing complex data entry and client onboarding, achieving a 100% success rate in merchant training. Combines strong technical troubleshooting acumen with sharp attention to detail to deliver seamless, proactive remote operations.

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

Customer Support » Customer Service » Conflict resolution

Experience: 2 - 5 years

Office and Administration » Google Workspace

Experience: 2 - 5 years

Other Skills

Project Management » Jira

Experience: 2 - 5 years

Design » Graphic Design » Canva

Experience: 2 - 5 years

Office and Administration » Microsoft 365

Experience: 2 - 5 years

Office and Administration » AI Tools

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 1 - 2 years

Coaching » Training and Development

Experience: 1 - 2 years

Basic Information

Age: 26

Gender: Male

Website: Sign Up with Pro Account to View

Address: Valenzuela, NCR

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”