9482cef0fb87e0d98299818dc004 d0e4

General Virtual Assistant

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 35,000.00/month
( $704 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
30 hrs/wk
( $5.43 USD/hr )
EXPERIENCE OVERVIEW
total of 9 years in the BPO industry
BASIC INFORMATION
Age:
29
Gender:
Female
Location:
Binan, Laguna
Tests Taken:
IQ
Score:  125
English
 C2(Advanced/Mastery)
Last Active:
2021-10-19
Member Since:
2021-09-20
SKILL SUMMARY

A total of almost a decade worth of customer service experience in various fields. I was able to handle customer service for several US-based telecommunication company where I was responsible for subscriber's technical, billing and even after sales needs. I also worked as an inbound hotel reservation specialist where I mastered tailor-fitting the guest's needs and wants with the property. My most recent experience is being a prescription analyst for a total of 4years where we handle orders for member's maintenance drugs. I also handled tracking their deliveries, billing, and some technical assistance on the online portal.I have strong desire to achieve what I'm aiming for and can work well even without supervision. I have a strong work ethic and would always exceed performance with intergrity.

WORKER SKILLS
TOP SKILLS
  • Travel Planning
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I'm new to freelancing but I was able to do similar tasks while I was in the BPO industry

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I have a total of 9years experience working as a customer service representative .

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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