A total of almost a decade worth of customer service experience in various fields. I was able to handle customer service for several US-based telecommunication company where I was responsible for subscriber's technical, billing and even after sales needs. I also worked as an inbound hotel reservation specialist where I mastered tailor-fitting the guest's needs and wants with the property. My most recent experience is being a prescription analyst for a total of 4years where we handle orders for member's maintenance drugs. I also handled tracking their deliveries, billing, and some technical assistance on the online portal.I have strong desire to achieve what I'm aiming for and can work well even without supervision. I have a strong work ethic and would always exceed performance with intergrity.
I'm new to freelancing but I was able to do similar tasks while I was in the BPO industry
I have a total of 9years experience working as a customer service representative .
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