Overview
Looking for full-time work (8 hours/day)
at $5.80/hour ($1,120.00/month)
High school diploma
Last Active
July 2nd, 2026 (19 days ago)
Member Since
September 16th, 2021
Profile Description
Virtual Assistant | Technical Support Specialist | Customer Success Professional
I am a motivated, tech-savvy, and results-driven Virtual Assistant and Technical Support Specialist with over 12 years of experience providing remote support to businesses across e-commerce, SaaS, and technology industries.
I specialize in customer service, helpdesk administration, and technical troubleshooting, with hands-on expertise in platforms such as Zendesk, Help Scout, Salesforce, Google Workspace, Jira, HubSpot, and SmartSuite. I thrive in fast-paced environments where I can streamline processes, resolve complex issues, and deliver exceptional customer experiences.
My experience includes managing support tickets, creating and optimizing workflows, handling customer inquiries, and providing back-end technical support with professionalism and efficiency. I am known for my attention to detail, adaptability, strong communication skills, and commitment to exceeding expectations.
Core Competencies:
• Customer support via
• Helpdesk setup, administration, and workflow optimization (Zendesk, Help Scout, Jira, HubSpot, SmartSuite)
• Technical troubleshooting for Windows, macOS, Linux, VPNs, and cloud-based applications
• Order management, returns, cancellations, and shipment tracking
• CRM management, reporting, and support analytics
• Basic proficiency in HTML, CSS, and Java
• Process improvement and documentation
• Independent remote work and cross-functional collaboration
I take pride in being dependable, quick to learn, and proactive in solving problems. If you're looking for a dedicated professional who can seamlessly support your operations and contribute real value to your team, I'd welcome the opportunity to connect and discuss how I can help achieve your business goals.
Basic Information
- Age
- 33
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Fernando, Pampanga
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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