Shairra
Technical Support | Quality Evaluator | Customer Service
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
Bachelors degree
Last Active
July 3rd, 2026 (today)
Member Since
September 11th, 2021
Profile Description
*Technical Support for 6 months
Troubleshoot Office issues and some Windows issues as well.
*Quality Evaluator for a Technical Account for 6 years
Monitor support engineers interaction and check if they adhere with the process
Help support engineers improve their customer handling and making sure a good quality of service will be provided
Coach and create action plans together with the support engineers and guide them through on how to established it
Create reports and root cause analysis with their performance
*Customer Service Representative
Assisting customer with hotel room reservations
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Troubleshoot customers with their technical issues with all Microsoft Office applications and some Windows issues as well Outlook, Excel, Word, Powerpoint, Publisher Windows Installation, BSOD and minor windows app disfunction Assist them through Phone and Chat support
Office and Administration » Data Entry
Experience: 1 - 2 years
Administrative Staff -Organize calendars and schedule -Manage emails -Excellent with Microsoft Office Apps -Creating memorandums and announcements
Office and Administration » Quality Assurance
Experience: 5 - 10 years
*Quality Evaluator for a Technical Account for 5 years Monitor support engineers interaction and check if they adhere with the process Help support engineers improve their customer handling and making sure a good quality of service will be provided Coach and create action plans together with the support engineers and guide them through on how to established it Create reports and root cause analysis with their performance
Other Skills
Customer Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: Less than 6 months
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- City of Naga, Cebu
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.