Ofelia

 Customer Service Rockstar 

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

May 13th, 2024 (5 days ago)

Member Since

September 7th, 2021

Profile Description

I offer a premium service to my clients, I have over 10 years customer service support . I have been part of the Quality Assurance Team for 7 years as a Quality Assurance Expert. Coached agents and Call audits to make sure all metrics were met.
I am skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes.
SKILLS :
Attention to Details
Ability to commit and hit deadlines
Leadership skill
Positive Attitude
Strong Work ethics.
TOOLS :
Office Suit
Google Suit
Slack
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Freshsales / Freshwork
CSC
Pandadoc
MS teams
Viber
Canva<8efe80624d780eba0c6493ec45140364>Skype

Top Skills

E-Commerce » Inventory Management » Quality Control

Customer Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Data Entry

Office and Administration » Email Management

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Basic Information

Age
38
Gender
Female
Website
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Address
Quezon City
Tests Taken
None
Uploaded ID
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