I help e-commerce and international businesses recover lost revenue, maintain accurate financial records, and streamline their order-to-cash processes.
With over 8 years of experience in accounts receivable and accounting operations, I specialize in solving common but costly problems such as:
- Unresolved chargebacks and disputes
- Payment discrepancies and reconciliation issues
- Delayed or inaccurate cash application
- Inefficient order and refund workflows
In my current role, I lead accounting support for order management—reviewing Shopify transactions for legitimacy, processing accurate payments and refunds, and ensuring smooth coordination between finance and operations.
I have a strong track record in chargeback and dispute resolution, handling cases across platforms like AMEX, PayPal, Moneris, Business Track, WorldPay, Stripe, and Klarna. I prepare compelling documentation and rebuttal letters that help recover disputed funds and protect revenue. 78% win rate with over 3000+ cases handled.
On the accounts receivable side, I manage:
- Payment posting and cash application
- Bank and credit card reconciliations
- Customer account management and collections support
- Financial discrepancy analysis and resolution
I’m highly proficient in Excel and Google Sheets, building custom reports that improve visibility, accuracy, and decision-making. I also have experience handling international and intercompany cash receipts, particularly across European regions.
In addition, I’m comfortable working with tools such as Shopify, Stripe, Klarna, Asana, and Airtable, allowing me to integrate smoothly into existing workflows.
I’m known for being detail-oriented, reliable, and able to work independently with minimal supervision. I focus on accuracy, meeting deadlines, and keeping financial operations running efficiently.
Core Skills
- Accounts Receivable & Payable
- Chargeback & Dispute Management
- Cash Application & Payment Posting
- Bank & Credit Card Reconciliation
- Excel & Google Sheets Reporting
- Shopify, Stripe, Klarna, Asana, Airtable
- GoHighLevel CRM / ERP Systems Support
- International Client & Vendor Communication
Experience: 2 - 5 years
Experience: 2 - 5 years
Collections, Payment and Refunds, and other order inquiries.
Experience: 5 - 10 years
Monitoring, Reports, Tables and Automation.
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