Frances
Client Account Resolution Specialist | Financial & Healthcare Support | Email &
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.66/hour ($704.00/month)
Bachelor's degree
Last Active
June 24th, 2026 (yesterday)
Member Since
August 30th, 2021
Profile Description
I support financial services and healthcare teams with client account resolution, legal coordination, and structured
With experience handling financial hardship cases, escalations, and legally sensitive accounts, I ensure accurate documentation, clear communication, and timely follow-ups.
Core strengths include:
• Client account resolution
• High-volume chat and
• Documentation accuracy and case tracking
• Regulated US account support
I am trusted to manage sensitive cases that require professionalism, attention to detail, and structured communication. My goal is to support both clients and internal teams by ensuring every case is properly documented and efficiently resolved.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Provided high-volume email support for US healthcare and financial accounts, handling inquiries, escalations, and sensitive cases with accurate documentation and timely follow-ups.
Office and Administration » Documentation
Experience: 2 - 5 years
Maintained detailed and accurate records for regulated US-based accounts.
Other Skills
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Handled inbound and outbound calls for US-based healthcare and financial accounts, assisting clients with account inquiries, hardship cases, and escalations while maintaining clear communication and accurate documentation.
Office and Administration » Communication
Experience: 2 - 5 years
Delivered empathetic, solution-focused written communication for sensitive account matters.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 32
- Influence: 17
- Steadiness: 21
- Compliance: 30
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.